How do I unsubscribe (cancel my subscription)?

👉 If you purchased your subscription from the Apple App Store

  1. Open Subscriptions on your mobile device.
  2. Tap Pixomatic
  3. Tap Cancel Subscription or Cancel Free Trial. If there is no Cancel button, or if you see an expiration message in red text, the subscription is already canceled.

⚠️ We recommend unsubscribing at least 24 hours before your subscription expires. We can’t cancel your subscription on your behalf, as Apple manages subscriptions and payments directly.

 

👉 If you use iOS and started a subscription in-app using an alternative payment method

  1. Update the app to the latest available version in the App Store.
  2. On the main screen, tap the Menu icon in the top right corner.
  3. Tap Manage Subscription > then tap Unsubscribe.
  4. Tap Yes, cancel subscription on the confirmation popup that appears

👉 We recommend unsubscribing at least 24 hours before your subscription expires. If you are having issues canceling it by following the steps above, please contact us at support@pixomatic.us.

 

👉 If you purchased your subscription from the Google Play Store

  1. Go to your subscriptions in Google Play
  2. Select the subscription you want to cancel
  3. Tap Cancel subscription
  4. Follow the instructions listed on the page

⚠️ We recommend unsubscribing at least 24 hours before your subscription expires.

 

👉 If you purchased your subscription from our website

  1. Visit pixomatic.us
  2. Log in to your account
  3. Navigate to Manage Subscription and click Unsubscribe

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